All pups are issued
with AKC limited registration papers, unless otherwise indicated. This
means that your dog will be AKC registered, but any pups your dog has
will not be eligible for AKC papers. (In some cases, we will change the
limited status to a full registration in the future. This is done through
our lease back program).
Guidelines
effective 8-15-99
Our
puppies are guaranteed to be free from major genetic defects, such
as hip dysplasia, generalized dermodex, etc.
Following
are the conditions of warranty:
Any
dog purchased from us diagnosed with a major genetic
defect that negatively effects health within one year of the purchase date will be eligible
for a refund of money, pending conditions outlined below. The refund will be limited to half the
original purchase price of the pup, or to the cost involved
in repairing the defect, whichever is smaller. You may also
exercise the option of taking a replacement pup. The diagnosis
must be made by a licensed veterinarian specializing in the
field of question. You must call us before receiving treatment.
Injuries not caused by a genetic defect are not covered. (example:
hip dysplasia can be caused by genetic defect, nutrition, or by injury).
Allergies, small skin irritations, localized demodex, extropia etc. are not covered.
Your dog
must have been on a good, highly digestible protein diet, (including
vitamin C) for the entire time to qualify for this guarantee. (Improper nutrition
or growth hormones can cause bones and joints to grow deformed,
and can also lead to other serious health issues within a very
short period of time). The only approved
food is JaxMax.
Proof
of defect must be provided, as well as the veterinarian's
name and phone number. We reserve the right to a second opinion.
If approved, payment will be made after copies of all
veterinarian records, including surgical notes, and receipt
for payment of procedures are provided.
Viruses
and bacterial infections are not covered, as these are not genetic
in nature. However, should your pup develop symptoms of a virus, bacteria
or any other problem within ten days of purchase, call us immediately.
If the sickness was contracted before the purchase date, and
symptoms developed later, we will gladly trade out your pup
for a healthy one. Should you decide to take your pup to the
vet for treatment within this ten day guarantee period, we will
not be responsible for the bill. ( This also applies to illnesses
or defects other than viral or bacterial ).
Please
remember that puppies have a very delicate digestion system.
Trading dog foods, the stress of going to a new environment,
or chewing on the wrong items can give your pup a temporary
case of vomiting or diarrhea. By going to the vet unnecessarily
at a young age, you may actually be exposing him to a virus
lingering in the clinic. Though it is unlikely your pup will
experience any of these conditions, please call us should they
develop. We can help in deciding if this is a condition needing
treatment by a vet. Also keep in mind that should your vet perform
a Parvo test within thirty days after a vaccine was administered,
your pup will test positive. This is due to the reaction of
the vaccine, and is completely normal. It does not mean your
pup has Parvo.
In
order to make a claim against the guarantee, you must provide
us with the applicable information regarding the defect, the
vet's name and phone number, a copy of your original sales receipt,
and the original health record, as well as documents outlined
within the third bullet point. Pups or dogs sold at discount
are sold "as is" and are not covered by any guarantee
whatsoever. This applies to genetic defects, viruses, bacterial
infections, etc.
Defects
that simply cause your dog to be considered poor for breeding,
yet are not necessarily harmful, are not covered. Our primary
intention is to sell pups suitable for family pets. We make
no guarantee as to their breedability. All pups are sold with
AKC limited registration.
